Warranty Program

For Domestic Orders:

Note: Any orders placed during the "Black Friday Sale" will have the refund amount adjusted according to the number of products returned.

6 months warranty
Available on all Magsnap & Elastic Products
Warranty includes:
- Closure mechanism and magnets gluing (not rust)
- String/elastic
Warranty does not include:
- Scratches/Dents on closure
- Fading/scratches/dents on stones due to daily use
- Rusting of the magnets
Reverse pickup fee: ₹99 (or ship it back yourself to avoid this fee)
Claim your warranty via our self-service portal: Click Here
Contact us at: mesmerize@nandiniwest.com

6 months warranty
Available on:
- All Men’s SS products
- Women’s personalized/laser-etched SS products, Mangalsutra, and selective necklaces, bracelets, rings, and earrings
Warranty includes:
- Anti-fade
- Anti-rust
- Closure mechanism
Warranty does not include scratches or dents due to daily use
Reverse pickup fee: ₹99 (or ship it back yourself)
Claim your warranty via our self-service portal: Click Here
Contact us at: mesmerize@nandiniwest.com

6 months warranty
Available on all Magsnap & Elastic Products
Warranty includes:
- Closure mechanism and magnets
- String/elastic
Warranty does not include:
- Scratches/Dents on closure
- Fading/scratches/dents on stones due to daily use
- Rusting of the magnets
Rusting of Magsnap is not covered under warranty
Upon inspection, a new product will be shipped to you for $6.99, including shipping.
Contact us at: mesmerize@nandiniwest.com to claim your warranty

6 months warranty
Available on:
- All Men’s SS products
- Women’s personalized/laser-etched SS products, Mangalsutra, and selective necklaces, bracelets, rings, and earrings
Warranty includes:
- Anti-fade
- Anti-rust
- Closure mechanism
Warranty does not include scratches or dents due to daily use
Upon inspection, a new product will be shipped to you for $6.99, including shipping.
Contact us at: mesmerize@nandiniwest.com to claim your warranty

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